FORMS

C-LIFE APPLICATION FORM: 

C-LIFE APPLICATION FORM AVAILABLE FOR PREVIEW HERE. ALL APLICATION FORMS TO BE COMPLETED IN-PERSON AND HANDED OVER TO C-LIFE RECEPTION STAFF DURING STAFF HOURS. 

C-LIFE WEBSITE ON HOLD REQUEST FORM

Please Note: On Hold suspension changes are effective from 8 January 2026

C-Life Calendar Year = 8 January to 7 January each year
Membership Complimentary On-Hold Period Extended On-Hold Period
Standard Fortnightly & Off-Peak Direct Debit

PAYG, Corporate, PAYG Plus Reformer, Junior Direct Debit, Staff Direct Debit

1-8 weeks (60 days) per calendar year Up to an additional 8 weeks

(60 days) per calendar year at $5/week

6 & 12 Month Upfront On-Hold period
6 Month Upfront 1-2 weeks (14 days) per membership cycle Up to an additional 8 weeks

(60 days) at $5/week

12 Month Upfront 1-4 weeks (30 days) per membership cycle Up to an additional 8 weeks

(60 days) at $5/week

Please read the following Terms and Conditions below before completing the On-Hold Request Form.

1. To be eligible for On Hold period, you must hold a current 6 month upfront (2 weeks free), 12 months upfront (4 weeks free) any Direct Debit membership (8 weeks free).

2. On Hold requests must be submitted to C-Life online, with 14 days’ notice, prior to the commencement of the suspension period and allow 5 business days for the process to be actioned.

3. On Hold requests must be for a minimum of 7 consecutive day periods

4. Back dated requests will not be accepted

5. All outstanding arrears must be settled prior to an On Hold request being processed

6. Direct Debit On-Hold fees incurred will be debited on the closest debit period to the request

7. Upfront membership On Hold fees incurred will be payable a C-Life upon the next visit to C-Life

8. A separate online submission will be required if members wish to extend the original suspension request dates

9. Suspension requests for medical reasons will require a medical certificate at the time of online request and only after using the total free and extension period.

10. C-Life will send members an email confirmation outlining when their visits and debits will stop and resume.

11. It is the members responsibility to contact C-Life administration staff if a confirmation email has not been received within 5 business days from the date of the online submission

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*□ I have read the and understood the above Terms & Conditions

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